Claims Carbon

Core Features

Claims Carbon applies a structured, data-driven methodology to translate insurance claims into measurable emissions. It combines spend-based and activity-based approaches to improve accuracy, particularly in complex claims environments. Its main capabilities include:

• Claims Emissions Baselining: Calculates a full greenhouse gas inventory across all lines of business, allowing insurers to establish a starting point for disclosure and track emissions trends over time.

• Hybrid Emissions Modelling: Uses a combination of physical activity data and spend-based estimates to calculate emissions at the individual claim level, improving accuracy across diverse claim types.

• Data Uploading Assistant: Supports structured ingestion of claims datasets and automatically maps cost data to relevant industry emission factors, reducing manual processing effort.

• Multi-Dimensional Dashboards: Presents results through interactive dashboards that enable analysis by line of business, geography, and customer segment, with exportable tables for reporting.

• Deep-Dive Analysis Tools: Enables detailed assessments of motor and property claims, identifying emissions hotspots and linking them to actionable KPIs for reduction strategies.

• Scenario Forecasting & Target Setting: Allows insurers to model the impact of sustainability actions, evaluate future emissions pathways, and support the setting of science-based targets.

Closing Insights

Claims Carbon operates in a regulatory and operational context where insurers are increasingly expected to account for indirect emissions, including those linked to claims. This is particularly relevant under the CSRD and its double materiality principle, which requires companies to disclose both the impact of sustainability on their business and their impact on the environment. Given that repair and replacement activities in insurance contribute materially to global emissions, the platform addresses a specific and growing reporting need.

The software supports multiple use cases, from portfolio-level emissions baselining to detailed analysis of motor and property claims. It also enables insurers to test the impact of sustainability initiatives and develop products aligned with net-zero objectives. Recent updates strengthen this functionality: environmental datasets are updated frequently, particularly with more granular activity-specific data; motor claims calculations now incorporate relative emission reductions from using reused or “green” spare parts instead of new components; and baselining capabilities have been extended to portfolio-level calculations covering all lines of business under Solvency II, beyond motor and property.

Claims Carbon has worked with partners such as KOIA, which has also invested in the company, reflecting collaboration around decarbonising insurance workflows. As regulatory pressure increases and expectations around transparency evolve, tools that connect claims data with emissions reporting are likely to become more embedded in insurance operations.