The Passport Effect: Data-Driven Longevity - From Product Data to Smarter Repair and Field Service

Workshop Overview

This workshop, titled The Passport Effect: Data-Driven Longevity, aims to redefine the connected product lifecycle. Participants will delve into the integration of product and supplier data with the Digital Product Passport (DPP), exploring how these elements can enhance repair and aftermarket services.

Key Topics

The agenda includes discussions on how a product scan can initiate service requests, the role of digital diagnosis in repair workflows, and the importance of integrating repair events and service partners back into the product lifecycle.

Agenda Highlights

• Arrival & Light Breakfast: 8:30 AM - 9:00 AM
• The New Product Lifecycle: 9:00 AM - 9:30 AM
• From Supplier Data to Digital Product Passport: 9:30 AM - 10:15 AM
• The Scan That Starts the Service Journey: 10:15 AM - 10:20 AM
• From Diagnosis to Resolution: 10:20 AM - 10:40 AM
• One Visit, One Fix: 10:40 AM - 10:50 AM
• Closing the Loop: 10:50 AM - 11:00 AM
• Discussion & Open Questions: 11:00 AM - 11:45 AM
• Lunch, Networking & Closing: 11:45 AM - 12:30 PM

Participation

This exclusive event is limited to a small group of selected industry experts to foster meaningful exchanges and ensure active participation. Attendees will have the opportunity to challenge ideas and share their insights on the future of connected product lifecycles.

For more information and to register, visit the event website.